Privacy Policy
Pentagram Scientific (“Pentagram”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of users who access and use our website. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information in accordance with applicable laws and regulations of the United Arab Emirates (UAE). By accessing or using this website, you consent to the practices described in this Privacy Policy. Effective Date: 1 February 2026
1. Who We Are
Pentagram Scientific is engaged in the supply, distribution, and support of scientific instruments, laboratory equipment, consumables, and related solutions for professional, industrial, research, academic, and institutional use.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: Full name, Job title and organization, Email address, Phone number, Business address, Information submitted through contact forms, quotation requests, inquiries, registrations, or correspondence.
- Technical and Usage Information: Internet Protocol (IP) address, Browser type and version, Device type and operating system, Pages visited, time spent, and interaction data, Referral source and website usage statistics
- Marketing and Communication Preferences Preferences related to receiving marketing or informational communications
3. How We Collect Information
Information is collected when you Visit or browse our website, submit forms or inquiries, Request quotations or product information, communicate with us via email, phone, or other channels, Interact with website features. Some information is collected automatically through cookies and analytics tools.
4. Use of Information
We use collected information for the following purposes: To respond to inquiries and provide customer support, to prepare quotations and fulfil service requests, to improve website functionality and user experience, to communicate product updates, technical information, or promotions (where permitted), To conduct internal analysis and business improvement, to ensure website security and prevent misuse. Pentagram Scientific does not sell personal data.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to: Enable core website functionality, Remember user preferences, Analyse website traffic and performance. Cookies do not grant us access to your device or personal data beyond what you voluntarily provide. You may configure your browser to refuse cookies; however, some website features may not function properly.
6. Embedded Content and Third-Party Links
Our website may include links to third-party websites or embedded content (such as videos, images, or documents). Pentagram Scientific does not control third-party websites, Is not responsible for their privacy practices or content, encourages users to review third-party privacy policies
7. Sharing and Disclosure of Information
We may share personal information only in the following circumstances with trusted service providers (IT, logistics, analytics, marketing) strictly for business operations, when required by UAE law, regulation, court order, or governmental authority, to protect our legal rights, property, or safety, in connection with a business transaction (such as restructuring or transfer of operations), subject to confidentiality safeguards
8. Data Retention
Personal data is retained only for as long as necessary to: Fulfil the purposes outlined in this Privacy Policy, comply with legal, regulatory, or contractual obligations, resolve disputes and enforce policies, Usage and analytics data may be retained for internal analysis and security purposes.
9. Data Security
Pentagram Scientific implements reasonable technical, administrative, and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect personal data, no method of internet transmission or electronic storage is completely secure.
10. International Data Transfers
If you access this website from outside the UAE, your information may be transferred to and processed within the United Arab Emirates.
By using the website and submitting information, you consent to such transfer and processing in accordance with this Privacy Policy.
While we strive to protect personal data, no method of internet transmission or electronic storage is completely secure.
11. Your Rights
Subject to applicable UAE laws, you may have the right to request access to personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of personal data, where legally permissible, withdraw consent for marketing communications. Requests may require identity verification and are subject to legal and regulatory requirements.
12. Children’s Privacy
This website is intended for business and professional use only and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
Pentagram Scientific reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, please contact Pentagram Scientific using the official contact details provided on our website.