Almarah By Pulimoottil Silks will not allow any refund of money for the products purchased from the online website. “Almarah By Pulimoottil Silks” allows returns only for damaged or defective products. To initiate a return, you must contact our customer care within two (2) days of receiving the product. Customers should return such products within four (4) working days, provided that the product(s) is/are returned in a saleable condition with the price and information tags intact, the original folds and packaging retained, and in an undamaged/unused condition. “Almarah By Pulimoottil Silks” reserves the right, at its sole discretion, to determine the form of the refund or Exchange.